Cartpo

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How to Accept and Fulfill Orders in Cartpo

Handle New, Pending, and History orders in Cartpo — accept, cancel, complete, and self-ship with tracking.

Cartpo7 min read
  1. Steps at a glance
  2. 1. Open OrdersGo to the Orders tab and check New Orders.
  3. 2. Accept or cancelAccept orders you can fulfill; cancel ones you cannot.
  4. 3. Ship or completeFor delivery, start shipping (self-ship or drop-off). For pickup/handover, Complete when done.
  5. 4. Add tracking when requiredMoved to Shipped only with the tracking details your workflow requires.
Cartpo app UI preview for this guide

Online and social orders should not live only in WhatsApp. Cartpo’s Orders tab is the inbox.

Accept an order

  1. Open the Orders tab → New Orders.
  2. Review items, address, and payment context.
  3. Tap Accept (or Cancel if you cannot fulfill).
  4. Track progress under Pending, then History when done.

Self-ship

  1. From the order, start Ship / Merchant Shipping.
  2. Choose Self Ship and enter carrier/driver, delivery window, and collection notes.
  3. Move through Pending → To ship → Shipped with tracking as required.

Drop-off agent (Pro/Max)

Higher plans can earn as a drop-off/pick-up point. Drawer Drop Off + Drop-off agent tabs (Accept / Inventory / Shipments) support that workflow. Confirm your plan includes “Earn from Drop off / Pick up.”

Dashboard

dashboard.cartpo.com → Orders and Deliveries (policy, shipments, drop-off location) for desktop ops.

Getting orders: Turn on Sell on iHolda

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